When it is being delivered, you will have to wait until you receive the product in order to get a refund or exchange.

(Before receiving the product, it is impossible to get a refund or exchange.)

If there is a defect in that product or if it is delivered after the scheduled shipping date, you can get a free of charge refund or exchange.

If you are proceeding a refund or exchange due to private reasons, a delivery fee will be charged. (including international shipping fees)

(Please be aware and read the refund policy thoroughly.)